We will try our best to offer quality, ethical and integrity services including:
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All basic learning, teaching, research and environmental facilities meet the requirements of MQA, MOE and professional bodies;
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All academic programs are approved, managed and administered in accordance with the regulations set by UTeM;
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All certificates will be given after fulfilling all graduation requirements set by UTeM;
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All official proposals and complaints are taken into action;
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Always be willing to serve the community and;
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Always provide friendly and professional services.